Solutions
At United Delta, we deliver enterprise applications and industry platforms that solve real operational, regulatory, and customer experience challenges. Our solutions are designed as scalable, configurable applications that organizations can adopt, extend, and evolve as their needs grow.
Hyperautomation
We provide configurable applications that digitize and orchestrate high-volume, high-complexity operational processes across industries.
Core Features
Enterprise Case
Management
Centralized handling of requests, issues, and exceptions
Knowledge Management Applications
Centralized policies, procedures, and decision support
Omni-Channel Service
Applications
Unified service experience across digital and assisted channels
Service Level & Entitlement Management
SLA tracking, compliance, and performance transparency
Contact Center Operations Management
Agent workflows, service performance, and escalation control
Field Service
Management
Workforce scheduling, dispatch, and mobile execution
Some of our configurable hyperautomation applications
Financial Services Applications
Purpose-built applications that support regulated, customer-centric financial operations:
- Digital customer onboarding & KYC management
- Loan origination and servicing platforms
- Account servicing and relationship management
- Compliance, audit, and risk tracking
Public Sector & Government Applications
Applications designed to improve service delivery, transparency, and inter-agency collaboration:
- Citizen service request and case handling
- Permit, license, and approval management
- Regulatory case tracking and reporting
- Cross-department workflow coordination
Healthcare & Life Sciences Applications
Applications that streamline patient journeys and operational care processes:
- Patient onboarding and appointment scheduling
- Care plan and case management
- Referral tracking and coordination
Salamat – unified patient and care management application
Retail & Consumer Applications
Customer-centric applications that connect engagement with operations:
- Customer loyalty and engagement management
- Point-of-sale and channel coordination
- Order, returns, and service workflows
Some of our configurable hyperautomation applications
Public Sector & Government Applications
Applications designed to improve service delivery, transparency, and inter-agency collaboration:
- Citizen service request and case handling
- Permit, license, and approval management
- Regulatory case tracking and reporting
- Cross-department workflow coordination
Retail & Consumer Applications
Customer-centric applications that connect engagement with operations:
- Customer loyalty and engagement management
- Point-of-sale and channel coordination
- Order, returns, and service workflows
Healthcare & Life Sciences Applications
Applications that streamline patient journeys and operational care processes:
- Patient onboarding and appointment scheduling
- Care plan and case management
- Referral tracking and coordination
Salamat – unified patient and care management application
Financial Services Applications
Purpose-built applications that support regulated, customer-centric financial operations:
- Digital customer onboarding & KYC management
- Loan origination and servicing platforms
- Account servicing and relationship management
- Compliance, audit, and risk tracking
Enterprise Integration & Connectivity Applications
We deliver enterprise connectivity applications that act as the operational backbone between systems, partners, and services.
- Application-to-application integration hubs
- Partner and ecosystem connectivity portals
- Secure data exchange and orchestration services
Enterprise Integration & Connectivity Applications
We deliver enterprise connectivity applications that act as the operational backbone between systems, partners, and services.
- Application-to-application integration hubs
- Partner and ecosystem connectivity portals
- Secure data exchange and orchestration services
Enterprise Data & Insights Applications
We provide enterprise data applications that transform operational data into actionable business insight.
Core Features
Executive and operational dashboards
Performance monitoring and KPI tracking
Real-time
&
operational visibility
Governed enterprise reporting platforms
Enterprise Data & Insights Applications
We provide enterprise data applications that transform operational data into actionable business insight.
Core Features
Executive and operational dashboards
Performance monitoring and KPI tracking
Real-time &
operational visibility
Governed enterprise reporting platforms
Enterprise Data & Insights Applications
We provide enterprise data applications that transform operational data into actionable business insight.
Core Features
Performance & demand insights
Automated suggestions & alerts
Intelligent document and request handling
Enterprise Data & Insights Applications
We provide enterprise data applications that transform operational data into actionable business insight.
Core Features
Performance & demand insights
Automated suggestions & alerts
Intelligent document and request handling
Customer 360 & Experience Applications
We deliver Customer 360 applications that unify customer data, interactions, and journeys across the organization.
- Unified customer profiles
- Sales, service, and engagement management
- Journey orchestration and experience analytics
- Omnichannel customer interaction management
Customer 360 & Experience Applications
We deliver Customer 360 applications that unify customer data, interactions, and journeys across the organization.
- Unified customer profiles
- Sales, service, and engagement management
- Journey orchestration and experience analytics
- Omnichannel customer interaction management
Airport Transformation Stack (ATS)
A comprehensive suite of airport-specific enterprise applications designed to unify safety, operations, and compliance.
Airport Central 360 (AC360)
A centralized operational platform providing a single source of truth for airport management.
AC360 Application Suite Includes:
Emergency Response & Crisis Management
Business Continuity
Management
Safety Promotion &
Awareness
Wildlife & Hazard
Management
Unified Inspection Management
Permit & Authorization Management
Violation & Enforcement Management
Lost & Found Management
Fire & Rescue Operations Management
Safety Management
Application
Emergency Response & Crisis Management
Business Continuity
Management
Wildlife & Hazard
Management
Safety Promotion &
Awareness
Lost & Found Management
Permit & Authorization Management
Safety Management
Application
Unified Inspection Management
Fire & Rescue Operations Management
Violation & Enforcement Management
Contact us
We would love to hear more from you.